| FAQ |
| 1.Payment. |
For small qty, Payment can be made by Mastercard and VISA online or over the phone Bank Transfer or Direct Deposit, Money order by mail, Cheque , Credit Card. |
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For the purchasing of bulk cargo, we normally accept the payment in T/T or LC. for the payment term, pls talk to our sales. |
2.Delivery (for USA customers). |
For the very Small qty., we basically suggest customer to ship by DHL/UPS, our shipping cost from China to any American city is about 9.9/kg. which takes about 2-3 days. |
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For bulk cargo, our shipping port is Hongkong China, We could arrange with your selected forwarder, or you could use our forwarder. |
| 3. Can I cancel / amend an existing order ? |
If buying cargo from our stock, YES. If you wish to Cancel or amend your order, you can cancel or amend your order up to 4-5 days from time of delivery, you will be required to contact us as soon as possible and notify us that you wish to cancel / amend your order, if goods have already been despatched, you will be required to send the goods back to us at your cost.. |
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If we are doing the OEM project or we do not have stock, If your order has not been processed then we will make every effort to stop it, |
| 4. What kind of Engineering support you could offer? |
Normally customer only need to give us a description about the products, we will offer you in detailed 2D or 3D drawing to confirm it clearly. |